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theme and sentiment analysis

Theme and Sentiment Analysis for Business

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Theme and Sentiment Analysis for Business

2023-07-21T16:36:02+00:00October 19th, 2022|Categories: Artificial Intelligence, Business Process Management, Business Process Optimization, Natural Language Processing|

The Power of Theme and Sentiment Analysis for Customer Insights and Competitive Advantage Theme and sentiment analysis are valuable tools for businesses as they provide insights into customer opinions, preferences, and attitudes; as a result, many organizations are more focused on the stories of customers. These stories can help organizations illuminate and improve moments that matter most to individuals. Often these stories are gathered through open-ended questions in surveys and questionnaires. As more and more qualitative feedback/stories are collected, the problem lies within how to leverage these consumer insights, positive or negative, for continuous improvement in organizations. These stories can serve to assist organizations in recognizing the behavior, preferences, wants, and [...]

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Priority support in IT

Priority Support Makes the Grade

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Priority Support Makes the Grade

2023-07-11T19:58:43+00:00September 23rd, 2022|Categories: Business Process Management, Business Process Optimization, Support, Workflow|Tags: , , , , |

Priority Support Makes the Grade Priority support is key in resolving any technical issue. Regarding P1s, it seems suspiciously circumstantial that keyboards have the “1” and “!” on the same key.  P1s are “Priority 1,” top-priority Support tickets addressing business-critical needs.  If a support ticket comes in assigned as a P1, urgency from the NLP Logix Client Operations Team is actionable with the emphasis of taking action with an exclamation point! As tickets are channeled into the pipeline, they are assigned a priority level of P1, the most urgent, to P4, the lowest urgency.  These levels are based on [...]

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Business Process Management with Decisions and NLP Logix

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Business Process Management with Decisions and NLP Logix

2022-08-17T18:20:31+00:00July 1st, 2020|Categories: Artificial Intelligence, Business Process Management, Data Science, Partnership, Press Releases, Workflow|Tags: , , , , |

Decisions and NLP Logix Announce Partnership to bring the Power of Machine Learning to Business Process Management   Jacksonville, FL. - July 1, 2020 - The Decisions no-code workflow and rules platform was designed to enable businesses to automate and optimize their digital business processes but do so in a way that is able to be done by non-programming staff. NLP Logix was founded with the mission to bring the power of machine learning to industry by becoming its customers outsourced data science team. With the combination of the Decisions platform and NLP Logix machine learning tools and team, the ability to quickly and affordably integrate artificial intelligence to workflows is now here. [...]

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5 Tips for Applying Automation to Your Recruiting Process

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5 Tips for Applying Automation to Your Recruiting Process

2021-01-18T15:24:24+00:00April 15th, 2020|Categories: Artificial Intelligence, Automation, Business Process Management, Case Studies, Matchpoint, Workflow|Tags: , , , |

5 Tips for Applying Automation to Your Recruiting Process   It seems that there are new products entering in the HR Tech space almost every day.  For a long time, most staffing and recruiting teams heavily relied on their Applicant Tracking System (ATS) to manage much of their day to day operations.  The leading Applicant Tracking Systems continue to add more features and functionality, however in recent years, many new recruiting technologies have emerged that promise new and improved ways to recruit and manage your staffing business.  Many of these new products include some form of A.I. or automation.      Applying automation to your recruiting workflows can sound like a daunting [...]

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Do You Know Your Staffing Numbers?

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Do You Know Your Staffing Numbers?

2021-01-20T21:15:07+00:00April 7th, 2020|Categories: Analytics, Business Process Management, Data Science, Matchpoint|Tags: , , , , , |

If you were to ask most staffing managers and executives how their teams are performing, most can give you precise numbers of their weekly gross profit, monthly direct-hire fees and average margins, but many have a hard time giving specific details around some of their teams performance metrics.    There are a list of Key Performance Indicators that Staffing Managers should be looking at - Time to Submit, Time to Fill, Submit to Hire Ratio, Cost to Apply, Cost to Place, and several others important metrics.  One reason why many managers do not have a clear picture of these metrics is that the data can sometimes be hard to track depending on [...]

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