Making the Most of Your Collection Attempts – CFPB Rule
Make your attempts count - How Machine Learning models can help with the new CFPB rule The CFPB recently released a new rule that limits contact attempts to only 7 per week per consumer. Maintaining and improving Right Party Contact (RPC) rates is now more important than ever! This means that you not only have to call the right number, but you have to do it at the right time. The rule will have many agencies scrambling to figure out a way to make the most of their calling strategies to keep their collections rates from dropping. How will agencies ensure they [...]